GeM PORTAL TRAINING COURSE AND FOR SOME EXTRA KNOWLEDGE THAT I HAVE GAINED IN 8+ YEARS OF EXPERIENCE AS A Tender Executive AND Tender Manager / BDM

With 8+ years of experience as a Tender Executive/Manager, you're in a fantastic position to go beyond basic GeM training and concentrate on specific tasks :
GeM training and focus on advanced procurement strategies, compliance, and optimization techniques specific to GeM. Here's how you can approach a GeM portal training course with your background in mind, and gain extra, high-level knowledge relevant to your expertise.
✅ GeM Portal Training (Advanced Focus for Experienced Professionals)
🔹 1. Advanced Buyer/Seller Features on GeM
Since you're experienced, focus on:
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Custom Bid Creation
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Bid Lifecycle Management
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RA (Reverse Auction) Tactics
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Order Consolidation
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Demand Aggregation
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Quality Check Procedures
🔹 2. Strategic Use of GeM Analytics
Use the GeM Analytics Dashboard:
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Analyze procurement trends
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Price benchmarking tools
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Vendor performance tracking
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Identify seasonal procurement cycles
🔹 3. Integrating GeM with Internal ERP Systems
If you work in a large organization:
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Learn how to integrate GeM with SAP, Oracle, or Tally for seamless procurement
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Understand APIs provided by GeM for procurement automation
📚 Suggested Learning Tracks & Resources for You
🔸 GeM Advanced Training (for Professionals)
Look for:
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NICSI or MSME Tool Room-hosted paid workshops
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CII/FICCI/ASSOCHAM-certified programs on government e-procurement
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Online platforms like:
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Coursera/Udemy (search: eProcurement in India)
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NPTEL (IIT courses on supply chain/tendering)
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🔸 Certification Courses to Enhance Your Profile
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CIPS (UK-based Chartered Institute of Procurement & Supply)
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NPPA/GeM Public Procurement Certification
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World Bank’s e-GP (e-Government Procurement) Course
💼 Expert-Level Knowledge Areas (Beyond Training)
Area | Insights for Experienced Professionals |
---|---|
Bid Management | Align GeM bidding with manual tendering strategies |
Compliance | Master GFR 2017, Rule 149, and CVC guidelines |
Costing Strategy | Use price intelligence + dynamic pricing rules |
Vendor Empanelment | Automate alerts for recurring GeM categories |
Conflict Resolution | Use GeM Grievance Redressal Module effectively |
Audits & Documentation | Maintain digital audit trails, compliance logs |
💡 Pro Tips from a Strategic Tendering Perspective
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Pre-bid Analysis: Track category-specific RFQs and forecast demand
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Document Repository: Maintain reusable document templates for bids
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Tender Influence: Engage buyers through GeM Push Recommendations
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Seller Score Boosting: Improve delivery, rating, and compliance consistently
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CSR & Startup Credits: Use Startup Runway or Womaniya tags for leverage
🔗 Direct Resources You’ll Benefit From
Perfect! Based on your 8+ years of tendering experience,
I’ll help you create a custom GeM Strategy SOP (Standard Operating Procedure) template that integrates your traditional tendering knowledge with best practices on the GeM portal.
🗂️ Custom GeM Strategy SOP Template for Tender Managers
1. Company Profile & Compliance Setup
Objective: Ensure full GeM portal compliance and readiness
Actions:
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Register company on https://gem.gov.in/
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Upload and verify documents: PAN, GST, Udyam/MSME, ITR, Bank details
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Assign GeM roles (Primary User/Admin, Secondary Users – Sales, Dispatch, Finance)
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Ensure ISO/Quality Certifications (if applicable)
Tools:
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GeM dashboard
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Role management under "User Settings"
2. Product/Service Catalog Management
Objective: Keep product listings compliant, updated, and competitive
Actions:
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Classify products into correct categories
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Ensure proper specification mapping with GeM standard terms
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Add high-quality images, specifications, TAT, warranty info
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Update pricing dynamically using GeM’s comparison tool
Tools:
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"Add New Product/Service" module
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"My Catalogue" for review & editing
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GeM dynamic pricing feature
3. Tender/Bid Monitoring & Participation
Objective: Track and respond to high-value opportunities
Actions:
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Daily monitor Bid Plus and RA listings
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Subscribe to category-wise alerts
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Use previous tender/bid data for strategic pricing and eligibility checks
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Prepare bid documents in advance (turnkey format)
Tools:
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Custom Excel tracker or CRM integration
4. Order & Delivery Workflow
Objective: Fulfill orders on time and avoid penalties
Actions:
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Confirm PO within 24–48 hours
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Tag logistics and dispatch teams with delivery timelines
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Upload e-invoice and e-way bill
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Confirm delivery with POD upload on portal
Tools:
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“Order Management” → “Accepted Orders”
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PFMS-linked payment tracking
5. Escalation, Dispute, and Feedback Handling
Objective: Maintain positive rating and resolve issues professionally
Actions:
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Monitor return/refund tickets via portal
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Use RA/Dispute Resolution Panel if necessary
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Keep detailed documentation for defense
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Encourage buyers to leave performance ratings
Tools:
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“Incident Management” panel
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“Feedback & Ratings” tab
6. Monthly Compliance & Audit Logs
Objective: Keep procurement activities audit-ready
Actions:
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Maintain vendor/buyer communication records
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Download monthly order and invoice logs
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Archive all bid submissions and award letters
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Conduct internal review on GeM metrics (delivery %, rating, disputes)
Tools:
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“Order History,” “Invoice History,” “Bid Participation Log”
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Local compliance folder or ERP sync
7. Continuous Training & Optimization
Objective: Stay updated with policy and platform changes
Actions:
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Attend monthly GeM webinars or CII/NICSI workshops
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Assign one team member as a compliance tracker
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Review new GeM categories and auto-suggestions regularly
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Use feedback from buyers to improve listing and support
Tools:
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GeM YouTube & newsletter
📊 Optional: Strategic Dashboards You Can Build
Dashboard Name | Use |
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Bid Response Tracker | Track bid wins/losses with reason codes |
Order Fulfillment Dashboard | Show % delivered on time, buyer ratings |
Payment Aging Report | Track delayed payments via PFMS |
Category Opportunity Heatmap | Identify growing product/service areas |
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